Using the PACIC
Individuals interested in using the PACIC in non-commercial quality improvement work or research are free to do so. No permission is needed for such personal or non-commercial use. The PACIC is a validated instrument, indicating that the wording or content of the questions cannot be changed or altered.
Please ensure that authorship is attributed to The MacColl Institute as follows, and that it appears prominently on each page of the instrument: "Copyright 2004 The MacColl Institute for Healthcare Innovation, Group Health Cooperative".
We also ask that users be willing to share results and feedback about the instrument with us so that we can continually update our work and improve the instrument. If you are interested in translating the PACIC into a non-English language, or if you need written documentation from us verifying permission to use the PACIC for non-commercial or personal use, please contact us.

