Change Concepts: Key Features of a Patient-Centered Medical Home

We define "change concept" as a general idea, with proven merit and a sound scientific or logical foundation, that can stimulate specific ideas for changes that lead to improvement.

PCMH change concepts include:

  • Engaged leadership
  • Quality improvement strategy
  • Empanelment
  • Continuous, team-based healing relationships
  • Organized, evidence-based care
  • Patient-centered interactions
  • Enhanced access
  • Care coordination

 SNMHI Change Concepts

© 2013 The MacColl Center for Health Care Innovation and Qualis Health

Suggested citation: Safety Net Medical Home Initiative. Change Concepts for Practice Transformation. 4th ed. Seattle, WA: Qualis Health and the MacColl Center for Health Care Innovation; May 2013.

Watch the Safety Net Medical Home Initiative 10-minute film on the PCMH Change Concepts for practice transformation narrated by Ed Wagner.