Thank you for visiting Improving Chronic Illness Care!

Our funding for updating this website ended in 2011, but the resources we developed are still helping clinical practices from around the world to transform the care they provide to better serve patients with chronic illness. Please visit our home page to learn more—or check out our more recent tools and resources at:


BTS Collaborative Training & Materials

An individual trying to improve an organization’s system of chronic illness care doesn’t have to go it alone. Specialized training and tools are available to help aid system change. ICIC used the Institute for Healthcare Improvement's Breakthrough Series College training program (BTS) to prepare directors, coordinators and improvement experts of regional BTS collaboratives. The first improvement collaborative training occurred in April 2001.

ICIC's compendium of tools was created for the specific purpose of preparing for and conducting a regional collaborative health care improvement effort.  Health care organizations not participating in a regional collaborative will find presentations, educational videos and interactive products designed to effect system change without connection to a formal collaborative structure.
Except as noted, materials can be freely adapted to fit particular organizational needs.  Please note that all tools are offered for guidance purposes only.